Impact Assessments & Change Stories
A Self-Paced Video Course
Have you ever been unpleasantly surprised by your team’s response to something new? When people have a negative response to change it can slow down progress or derail it completely. It could even have a negative impact on your culture. A small shift in your approach can get you and your team a much better outcome.
This self-paced video course will help you see change from the perspective of your team and consider what could be done to make it easier for them to transition to the future you have in mind. You’ll also learn how to develop your change story so you’re ready to communicate what they need to hear from you.
Lesson 1: What to expect: A brief overview of the course and the origin story that inspired the content.
Lesson 2: Empathy in practice: Practicing empathy as a leader balanced with achieving your goals.
Lesson 3: Assessing the impact: Six questions to evaluate the impact of change to your team.
Lesson 4: What your assessment tells you: Focusing on the risks, opportunities and options to make it easier.
Lesson 5: Preparing to communicate: Developing your change story and preparing your message.
Lesson 6: Communicating your change story: Delivering the message people need to hear from you.
Lesson 7: What makes this practical: Fitting this into your already busy schedule.
Lesson 8: Growing Joy at Work: Seeing the signs your message is getting through.
- Change Leader's Impact Assessment tool
- The Change Story template
- Interpreting Change Feedback guide