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Results & Joy

Results & Joy

Our Services

The Change Decision is a culture company that provides resources for leaders, teams and change professionals to create Joy at Work.

We work with companies that care about their employees and customers, as demonstrated in their words and actions. More specifically, we serve organizations that are making big changes and have the desire to improve employee and customer engagement at the same time.

We do this through consulting, coaching and courses in Team Engagement, Team Effectiveness, Change Leadership, Change Management and Decision-making.

Our Services

The Change Decision is a culture company that provides resources for leaders, teams and change professionals to create Joy at Work.

We work with companies that care about their employees and customers, as demonstrated in their words and actions. More specifically, we serve organizations that are making big changes and have the desire to improve employee and customer engagement at the same time.

We do this through consulting, coaching and courses in Team Engagement, Team Effectiveness, Change Leadership, Change Management and Decision-making.

Our Process

Our method moves beyond traditional Leadership and Management practices to explicitly integrate the principles of psychological safety, positive psychology and people analytics -- what we call Joy at Work Thinking -- to improve a company’s culture whenever business change is introduced.

We start with understanding your intention and the impact of your vision on people. In other words, what will people need to do differently and how big a change is that? We then design the plans that are right for you and support you to implement them in a way that grows the joy you want in your culture.

Our Process

Our method moves beyond traditional Leadership and Management practices to explicitly integrate the principles of psychological safety, positive psychology and people analytics -- what we call Joy at Work Thinking -- to improve a company’s culture whenever business change is introduced.

We start with understanding your intention and the impact of your vision on people. In other words, what will people need to do differently and how big a change is that? We then design the plans that are right for you and support you to implement them in a way that grows the joy you want in your culture.

The Case for Joy

How much does the success of your business depend on your people? What happens when you lose great people to your competition? What happens when your people are checked out, not getting along, not interested in growing? What happens when your people expect more than you can give?

This is the case for Joy at Work.

Joy at Work is about creating the conditions to help people thrive in their work, especially in times of change.

Most people understand that companies need to evolve to meet the demands of business. Most want to be part of companies that evolve and grow. They may not always like change but it’s usually not what is changing that's upsetting. People get upset by how change is handled That's when you lose them. 

We’ve developed a way to make important business changes and build trust, improve work relationships and create a thriving workforce in the process. It’s not a fantasy. It’s an intention and a practice. Joy at Work.

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Our Clients

We have the pleasure of working with great companies and institutions that are making big changes and bringing joy to work.

Clients of The Change Decision
Clients of The Change Decision
Clients of The Change Decision
Clients of The Change Decision
Clients of The Change Decision
Clients of The Change Decision
Clients of The Change Decision
Clients of The Change Decision
Clients of The Change Decision
Clients of The Change Decision
Clients of The Change Decision
Clients of The Change Decision
Clients of The Change Decision
Clients of The Change Decision
Clients of The Change Decision
Clients of The Change Decision
Clients of The Change Decision
Clients of The Change Decision

Interested in Our Services?

Contact us here or send a message directly to [email protected]

Joy &

Team Engagement

Engagement that creates connection to the team, the work and the company.

Team Effectiveness

Developing new and growing managers.

Change Leadership

Preparing leaders and leadership teams to lead significant change.

Change Management

Change implementations that include respect for culture and engagement.

Decision-making

Multi-stakeholder values-based decision-making process.

Meet the Team

Roxanne Brown and Ed Cook are the founders of The Change Decision who believe in Joy at Work.

Roxanne is the CEO and an expert in change. Her background is in workplace culture, and data and information risk. Roxanne led multi-million dollar change programs for large organizations. She's also the former global President of the Association of Change Management Professionals (ACMP). 

Ed is the President and an expert in decision-making and analytics. His PhD is in Decision Analytics. Ed led multiple organizations inside two Fortune 200 companies. He's also a former Navy pilot and a Visiting Professor of Analytics at the University of Richmond.

Joy at Work

Learning Laboratory

Practice conversations, design strategies, solve tricky situations in the safety of the Joy Learning Laboratory.

Click for joy!

Joy at Work Learning Laboratory

Practice conversations, design strategies, solve tricky situations in the safety of the Joy Learning Laboratory.

Click for joy!