Written by Roxanne Brown
When you're leading your team to change you may wonder: How do IÂ recognize and reinforce the progress people are making toward the change I have in mind?
Meaningful recognition demonstrates that you understand and respect the unique capabilities and contributions a per...
Written by Roxanne Brown
Imagine if you trusted everyone you work with to do everything you need them to do, in the way you need them to do it. Imagine how liberating that would be. Imagine what you could accomplish, what your team could accomplish. It’s all about Trust.
Trust is complicated. ...
Written by Roxanne Brown
What's a Trust Fall? Or rather, what’s the point of it? The trust fall is an exercise meant to increase confidence between people: “I can rely on you for my safety and success when I’m at risk personally. And you can rely on me in the same way.” The hazards of the exercise ...
Written by Roxanne Brown
We’ve all been there. You’ve been given a task you don’t believe in, or you have to make a decision you hate making, or both. It may be necessary to lead while you're grieving the situation. Letting go can take time yet your team may need you to lead them ...
Ed explains how to calculate whether Change Management is worth investing in for your business change: The return on investment in Change Management.
Written by Ed Cook
As a leader, it can be difficult to convey how you want the team to be. Not what the team does but how the team is. People know how their team feels. They know the culture and norms and habits of the team. But is the feeling, on the team, what the leader intends? For leaders to g...
Written by Ed Cook
With the amount of energy that organizations put into the development of management skills, you might expect that most managers are great. Yet Gallup’s research shows that great managers are rare. A stunning 82% of the time, companies hire the wrong person to be a manager. Gallup...
People pay even more attention to their leader's words and actions when change is introduced. That's because they are trying to understand how to succeed in this new world you've described. They are reading what you say and do as a cue for how to respond.
If you take the position that everyone involved in the change you're leading must be treated with respect, it makes it easier for you to decide what to say and do. Everyone includes you, the people who are impacted, decision-makers, the company and the customer -- everyone involved in the change.
In this short video, Roxanne talks about her experience of being let go and having to let her team go. This conversation is with Bunny Young -- a coach, licensed therapist and all around wonderful person. Roxanne also talks about a technique she used to get to joy -- something Bunny calls "wall ther...
Dear Family and Friends,
As we sit here at the start of a new year and reflect on the last, we see this past year as a series of extremes. Chinese spy balloons drifted over North America, yet Presidents Biden and Xi met for the first time. Open AI brings science fiction-like capability to the world...
Written by Roxanne Brown
“As a leader if you’re not leading change, what are you doing?”Â
A friend said this to us a while back. It’s a good point.
The thing about change is it’s personal. It’s ubiquitous and individually defined. A huge change for one person may be barely noticeable to anoth...
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