Written by Ed Cook
A growing tension exists between employers and employees. Many employers want their teams back in the office, while many employees are happy working at home. Employers highlight diminished culture and productivity with employees out of the office while employees shrug...
In this short video, Roxanne talks about her experience of being let go and having to let her team go. This conversation is with Bunny Young -- a coach, licensed therapist and all around wonderful person. Roxanne also talks about a technique she used to get to joy -- something...
Dear Friends and Family,
In previous years we have used the words “momentous” and “unprecedented” to describe the year. This year we are grateful to call the year Joyful. Many good things happened for us as a company. Much of that was because of the increase in the number...
Written by Ed Cook
Commitment is a word that shows up in many places. Some commitments are more quiet and more personal. We make commitments via New Year’s resolutions, sometimes to a workout regime, sometimes to different eating habits, and sometimes to our relationships. Some of...
Written by Roxanne Brown
We’ve all been there. You’ve been given a task you don’t believe in or you have to make a decision you hate making or both. So what do you do when you have to lead a change you don’t like?
The first thing to do is get your mind...
Written by Roxanne Brown
“What if it looked like we were succeeding and now things are going wrong? How do we recover?"
It’s not unusual for a project team to get overconfident about how a change is going and then experience a big reaction from stakeholders because they...
Written by Roxanne Brown
When we’re seeking behavior change in the workplace, measuring it can seem like a really strange thing to do. Aren’t people too unpredictable to make measuring worthwhile? What exactly would we measure? What could it possibly tell us that we...
Written by Roxanne Brown
Multiple simultaneous changes are business-as-usual for most companies. It’s often necessary for companies to make several changes at the same time in response to risk or opportunity. So how do you manage all of this?
If you are...
Written by Roxanne Brown
We see Decision-making and Change implementation as partners. This thought was sparked because…
Written by Roxanne Brown
When you're leading your team to change you may wonder: How do I recognize and reinforce the progress people are making toward the change I have in mind?
Meaningful recognition demonstrates that you understand and respect the unique capabilities and...
Written by Ed Cook
Engagement is a big word. Employee Engagement is an often discussed goal. Engaged employees are the ones who will stay with the organization. They are the ones who will do the difficult tasks and solve the difficult problems. But is this really true? Perhaps we need to...
Written by Ed Cook
The last couple of years forced two global experiments, one in remote education and the other in remote work. Much of these two experiments are about human interaction. They explore what it means to communicate, to lead, to teach. The final and full understanding of...
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