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Joy at Work(er) Blog

Repairing the Disconnect: Building Your Manager's Trust

Written by Roxanne Brown

For good reason, managing up gets a bad rap. When the concept was first introduced to me it was in the context of working for a difficult boss. Later it became a recommended strategy for getting promoted or keeping senior management happy. Applied in these situations it can feel like a manipulation tactic for getting something you want. Similar to the cynical reasons for developing a personal brand, it feels self-serving. The tendency is to see it as the game of workplace politics. Given the common emphasis of its use this way, I strongly believe this is at least part of why many employees crave authenticity in their leaders, the company they work for and in themselves.

But there really is a positive way to apply managing up and it’s about building trust.

Frustration grows with misunderstanding

Employees become frustrated with their boss when they’re not allowed to make decisions they feel they should have the authority to make and...

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