Joy at Work Thinking
Written by Ed Cook and Roxanne Brown
You've just walked out of a meeting where leadership announced a major change. Your team will be looking to you for direction, but inside, you're struggling. You weren't consulted. You don't agree with the decision. You might even think it's a terrible idea.
An...
Written by Ed Cook and Roxanne Brown
A common refrain in many conferences or conversations about Change Management is “people don’t like change.” On the surface, this is understandable. Change Management Professionals and Change Leaders will encounter people who actively push back on a Change or qu...
Written by Ed Cook
Humans walk about the Earth trying to make sense of it. Karl Weick introduced the concept of "sensemaking" to organizational studies in his 1969 book The Social Psychology of Organizing. His work described how humans understand the world in the face of uncertainty and labeled hum...
Written by Ed Cook
One of the Ten Dimensions of Joy at Work is Belonging. It is one of the more obvious dimensions, who doesn’t want to belong; however, measuring belonging is not as obvious. Although we believe there is much that humans can simply intuit about joy attributes, such as belong...
Ed explains how to calculate whether Change Management is worth investing in for your business change: The return on investment in Change Management.
You can learn more about it with our Guide: Calculating a Change ROI
Written by Ed Cook
With the Great Resignation causing distressing amounts of employee turnover and dismal employee retention numbers, Employee Engagement is front of mind for many leaders. What employee engagement is, however, can be elusive. Some see it as activities associated with team buil...
Written by Roxanne Brown
I made the long flight from DC to San Francisco on a trip for work. I was going to a Data Governance conference in Japantown. Larry English would be speaking but that’s not why I came. Mr. English, who passed away in 2020, was considered the data quality guru at the ti...
Written by Roxanne Brown
In times of crisis (and change), leaders need to give people something constructive to do that’s not throwaway work. That’s what people want right now.Â
In normal times, the workforce has a much easier time deciding what they should focus on. A company’s values, missio...
Written by Roxanne Brown
Change is an active learning process. Even when the destination is clear (most often it's not, even in the most stable times), the path there involves a lot of test-and-learn activity. We like the "learn your way forward" way of thinking about change, or "decide-change-...
The founder and host of the Change & Innovation Summit, April Callis Birchmeier, interviews Roxanne Brown. Roxanne shares her thoughts about how to work with leaders and how to develop layers of change leadership.


Written by Ed Cook
The increasing frequency of calls to “go back” to the office is not surprising. The past year-and-a-half has been anywhere from difficult to deadly for nearly everyone on the planet. Who wouldn’t want to roll back the clock? Sure, we had worries back then, but, for most of...
Part of the What-if Series: Risks Change Professionals navigate every day. What do you do as a Change Professional when you've just started on a project that's been in progress for a long time already?
Many Change Professionals believe that they're at a disadvantage when they don't start on a proje...