Written by Roxanne Brown
Instead of feeling defensive and beat up by a conversation at work that’s filled with debate, maybe you should feel excited!
Sometimes what looks or sounds like disagreement is actually a sign that people are trying to engage with your idea.
When people ask “why?” questions, they’re telling you they need to be convinced.
When people ask “how?” questions, it means they’re at least a little convinced, if not completely convinced, and have moved on to imagining how to implement your idea.
When people ask “what about?” questions, it means they’re pretty convinced, even hopeful you’re right, but have a concern you need to address to help them see what you see.
If they agree to try to apply your idea to something low risk and smallish, then you’ve got a chance to create an ally! The goal is to stay open and listen to what people are telling you they need.
Often what looks like resistance to...
Written by Roxanne Brown
When we ask people to describe the best team they’ve ever led or been part of, they usually say things like:
• We had each other’s back
• We had a hard goal to overcome and we were clear on the destination
• It was hard but we all focused
• People helped each other
• We laughed and did silly things to keep ourselves going
• We debated and tried things
• We took risks and sometimes we failed but we mostly had confidence that we could recover
It’s remarkably consistent!
When people are preoccupied with self-protecting and surviving at work they’re not focused on their work and the contribution they were hired to make so that the company achieves its purpose. Joy at work is about cultivating what supports people to thrive the most at work, together and individually, through good times and hard times. Joy at Work is about a way of being so the focus can be on the work itself.
Written by Ed Cook
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