Joy at Work(er) Blog

When Leaders Introduce Change

change joy at work Sep 06, 2020

Written by Roxanne Brown

When leaders introduce change employees pay more attention to the words and actions of the leaders and influencers in the company. That’s because they’re trying to make sense of what’s happening and understand how they can be successful in this new situation.

They’re evaluating these things…

  • Are we really changing or is this a temporary focus?
  • Are all of the leaders on board with this?
  • What does my manager expect of me now? Does that match what their boss wants?
  • Do I have more or less value with this change?
  • How much work is this going to be for me? For my team?
  • What choices do I have?

As a leader you can think this through before you introduce change. Even if you spend 10 minutes on this you’ll get a more empathetic mindset so you can adjust your message.

Joy at Work is about trust, respect, belonging, cohesion, integrity, accountability, adaptability, growth, participation and commitment. It’s about helping...

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Change is a Partnership

change Jul 31, 2020

Written by Roxanne Brown

As a leader, your words and actions have a big influence on how others experience the change you introduce. Even so, your people can decide how well they adapt and how they experience the change.

It’s a partnership.

Your job is to tune in to how people are impacted. Your job is to act with empathy, yet in a way that’s reasonable and respectful of everyone involved including yourself, your company and your customers.

You can’t control the response of the people you lead but you can invite them to decide for themselves how well they adapt and give them the tools they need to make adapting easier.

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The Change & Joy Approach

change Jul 18, 2020

Written by Roxanne Brown

We believe change and joy go together.

As a Change Professional, one of the reasons why change work is hard is because you can build a thorough, grounded change plan and run into a trust problem detour. Now you’re outside of traditional Change Management and into a specialty area.

Of course, your plan is designed to build trust and all of the dimensions of Joy at Work, but you can find yourself challenged to be seen as a credible advisor for these dimensions.

This is advanced territory.

The Change & Joy approach includes the growth of these dimensions inside a structured change process because…

  1. This is what leaders need from you today; they need/want this advice.
  2. When change is introduced, dormant issues always emerge; you may as well be prepared.
  3. You can do this!

Our Change Management Certification Program gives you skills to recognize these dimensions in action and a structured approach to grow the dimensions as part of the change...

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Change and the Elusive "B"

change Jan 12, 2020

Written by Roxanne Brown

Early in my change career, my boss, my colleagues, and I were learning the art and science of change work by absorbing everything we could get our hands on. We poured over books together to see what we could glean that was relevant to our current business problems and applied the concepts right away. We were learning like crazy. It was energizing because we knew we had to get it right. Our reputations depended on it. A lot of people were depending on us.
 
At the time, most of the advice we were taking in was about getting from current state to future state, point A to point B. The goal was to have a clear articulation of both, examine the difference, then dive in to close the gap. All great concepts, but we quickly ran into a brick wall. 
 
My boss was spending a huge amount of energy and time to get our senior leaders to articulate "B". It was exasperating for her. Over and over again, she'd come back to the team feeling like...

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Determined

change Feb 15, 2018

Written by Roxanne Brown

There are lots of times when I’ve thought (exasperated), why can’t I do anything about this?!
 
I read endlessly about change. I’ve advised countless executives and practitioners on the ways and means of getting change done. I’m constantly thinking and talking about it. No kidding, I’m oddly fascinated and adore the subject.
 
And yet when it comes to some things I work on personally, it just doesn’t matter how much I know. So frustrating!
 
My conclusion? Sometimes you just need a little outside help to get what you want. I know, I know, not particularly insightful and a little self-serving. Definitely not my intent!
 
What I can share that may be of use to you are a few resources that can help -- the things I turn to when I’m working on something I really, really want. So, here you go…
 
Book advice:
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