Joy at Work(er) Blog

Disagreement Might Actually Be Engagement or Even Progress

Written by Roxanne Brown

Instead of feeling defensive and beat up by a conversation at work that’s filled with debate, maybe you should feel excited!

Sometimes what looks or sounds like disagreement is actually a sign that people are trying to engage with your idea.

When people ask “why?” questions, they’re telling you they need to be convinced.

When people ask “how?” questions, it means they’re at least a little convinced, if not completely convinced, and have moved on to imagining how to implement your idea.

When people ask “what about?” questions, it means they’re pretty convinced, even hopeful you’re right, but have a concern you need to address to help them see what you see.

If they agree to try to apply your idea to something low risk and smallish, then you’ve got a chance to create an ally! The goal is to stay open and listen to what people are telling you they need.

Often what looks like resistance to...

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What is Joy at Work?

joy at work Feb 20, 2021

Written by Roxanne Brown

We see Joy at Work as this…an employee’s willingness to:

Commit, Participate, be Accountable
Trust
Belong and act with Cohesion
Adapt and Grow
Demonstrate Respect
Act with Integrity

Joy at Work exists when…

1. The company, leaders, and managers continually cultivate the environment and extend the invitation to employees to contribute in this way.
2. Employees constantly accept the invitation.

From this definition, you can see that Joy at Work is a two-way street. It’s not solely the company’s responsibility or the leader or manager’s responsibility. But it’s also not solely the responsibility of the employee. All have a role in Joy at Work.

You’ll also notice that we use the words cultivate, constantly and continuously. That’s purposeful as well. That’s because we know that you don’t achieve Joy at Work, and you’re done. It’s not a goal or ultimate destination. It’s something...

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How To Be Adaptable

joy at work joy research Feb 20, 2021

Written by Roxanne Brown

The trick to adaptability is to have a strong point of view based on your experience and expertise yet hold a state of openness to take in and lightly evaluate new information, to see how your perspective changes and see if there’s any utility in that shift to the problem at hand.

When people struggle to adapt it’s often because the new information is in conflict with their personal values or outside their life’s experience. When you find yourself in this situation, it’s useful to explore what’s behind your struggle.

It’s okay to have a strong point of view. In fact, your employer may have hired you specifically for that point of view! Adaptability means you’re willing to learn and evolve or expand your thinking as a result. It means you are willing to accept that some situations require a different way of doing things.

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What it Means to be Adaptable at Work

change joy at work Feb 19, 2021

Written by Roxanne Brown

Being adaptable at work means you’re willing to learn and evolve or expand your thinking. It means you’re willing to accept that some situations require different ways of doing things. Yes, you have experience that tells you what’s wise but you also know that evolving as a human is wise too. It’s okay to consider new information, or even old information in a new light. Your experience has value and learning adds value to that.

A willingness to adapt equips you to see change in a positive way too, not just negatively. It empowers you to take ownership of your experience and see the possibilities that emerge from that ownership. It allows you to see how you can have a positive impact on your colleagues and the work you do together.

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Our Vision of Work Can Be

joy at work leadership Feb 18, 2021

Written by Roxanne Brown

The first time we created Joy at Work on a team (a huge group of 250 people located all over the country), everyone asked us how we did it…

Was it more…

• Team lunches?
• Ice cream socials?
• Scavenger hunts?
• Roleplay simulations?
• Game competitions?
• Office spa days?
• Juggling lessons?

No!!

Those were indications of Joy at Work that you might have seen if you visited us, but they happened because the team made them happen.

As leaders, we worked every day to build trust, belonging, cohesion, commitment, accountability, adaptability and respect on the team. We also demonstrated integrity and growth and encouraged that in others.

Little by little the team trusted us to give them the space and protection to be inspired, to be themselves, to help each other, to be creative, to take risks and to relentlessly solve hard problems every day.

It was awesome. We want this for everyone. It’s our vision of what work...

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Why Belonging is Important for Joy

joy at work Feb 18, 2021

Written by Roxanne Brown

Why is belonging an important contributor to joy in the workplace?
When people are willing to belong there is greater potential for integration of unique talents among team members to solve problems. When people feel valued by their organization they are encouraged to participate and expand their contribution.

What are signs that belonging is working well for a company?
* Holding space for others to gather thoughts and share ideas; people stating back what was heard to confirm they heard others correctly; encouragement of others to participate; open sharing of ideas.
* Seeking input from individuals that demonstrates an accurate understanding of that person’s unique capabilities and contribution that can applied to solve the problem at hand.
* Specific acknowledgement of a colleague’s work, capabilities and contribution and the value of that to the group or mission of the company.

What are signs that belonging isn’t working well for a...

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How Do I Know I Belong?

joy at work joy research Feb 15, 2021

Written by Roxanne Brown

How do my work colleagues, leaders and company tell me I belong?

* When there’s specific acknowledgment of my work, capabilities and contributions by others
* When I’m included in work projects and conversations that are specific to my unique capabilities and contribution
* When I’m given roles, jobs, work assignments, titles and/or promotions that are considered valuable to the group and are specific to my unique capabilities and contribution
* When my work results are integrated in the culture in ways that are considered valuable to the group
* When I receive requests for my input that are specific to my unique capabilities and contribution

Joy at Work Indicator: Belonging

“My unique capabilities and contributions have value here. I know that because I can see for myself how my capabilities and contributions have value in delivering the organization’s purpose and others communicate my value back to me.”

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Joy at Work Involves Everyone

joy at work Feb 10, 2021

Written by Roxanne Brown

Joy at Work involves everyone!

Thoughts to reflect on...

My joy: How do I feel at work? What joy am I bringing to work?

Our joy: How do my relationships feel with others? How am I contributing joy to those relationships?

Team joy: How does it feel to be part of the team? How am I contributing to the team’s joy?

Company joy: How does it feel to be part of the company? How am I contributing to the company’s joy overall?

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Willingness to Belong

joy at work Feb 06, 2021

Written by Roxanne Brown

Willingness to belong is one of the emerging dimensions of Joy at Work…

“I am willing to belong because I am seen, heard and understood in a way that I perceive as positive. My unique capabilities and contributions have value here. I know that because I can see for myself how my capabilities and contributions have value in delivering the organization’s purpose and others communicate my value back to me.”

You help your colleagues feel like they belong when you…

* Hold space for them to gather thoughts and share ideas; stating back what you heard after they speak to confirm you heard them correctly; encourage them to participate.

* Seek specific input from them that demonstrates an accurate understanding of their unique capabilities and how their contribution can be applied to solve the problem at hand.

* Specifically acknowledge a colleague’s work, capabilities and contribution and how valuable it is to the group or...

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How to Be Adaptable and Keep Your Strong Point of View

joy at work joy research Feb 03, 2021

Written by Roxanne Brown

The trick to adaptability is to have a strong point of view based on your experience and expertise yet hold a state of openness to take in and lightly evaluate new information, to see how your perspective changes and see if there’s any utility in that shift to the problem at hand.

When people struggle to adapt it’s often because the new information is in conflict with their personal values or outside their life’s experience. When you find yourself in this situation, it’s useful to explore what’s behind your struggle.

It’s okay to have a strong point of view. In fact, your employer may have hired you specifically for that point of view! Adaptability means you’re willing to learn and evolve or expand your thinking as a result. It means you are willing to accept that some situations require a different way of doing things.

Continue Reading...
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